Our dedicated IT team is here to provide fast, reliable tech support for your home or business. Whether you need remote troubleshooting, on-site assistance, or help resetting your Wi-Fi password, we’ve got you covered. From network issues to system optimizations, our experts ensure your technology runs smoothly and securely so you can stay connected without hassle.
You can reach us by phone or email. Our team is available to assist you with any issues, whether technical or account-related.
Our support team is available from 8am-5pm Monday through Friday, ensuring you get help when you need it. For after-hours emergencies, we also offer limited 24/7 support for critical issues by calling our main number 575-464-4039 and get into touch with the On Call Manager.
Yes! We offer both remote and on-site IT support. If an issue cannot be resolved remotely, we will schedule a technician to visit your location.
Absolutely! Whether you need higher internet speeds, additional phone features, or business solutions, we offer flexible upgrade options to meet your needs. Contact us to explore your options.
Internet speed issues can be caused by Wi-Fi interference, the number of connected devices, or the speed of your plan. Try moving closer to your router, reducing network congestion, or restarting your equipment. If the issue persists, we may need to inspect and reset your fiber equipment.
To enhance your Wi-Fi coverage, place your router in a central location, reduce interference from other electronics, and upgrade to a mesh system for whole-home coverage.
Your landline is a priority, and we understand its importance. Please contact us immediately through an alternative method so we can resolve the issue as quickly as possible.
The right plan depends on your needs—streaming, gaming, and multiple users require higher speeds, while light browsing needs less bandwidth. Contact us for a recommendation tailored to your usage.
If your phone isn’t working, check the connections and power supply. If the issue persists, contact us via an alternative method so we can troubleshoot remotely or send a technician.
You can enable call forwarding through your phone settings or by dialing the call forwarding activation code. Contact us for step-by-step instructions based on your phone model.
Yes, our phone plans include affordable long-distance calling options. Contact us to learn more about rates and available plans.
Our phone service includes Caller ID, Call Waiting, 3-Way Calling, Speed Dial, and more, ensuring a reliable and feature-rich experience.
Yes! We offer comprehensive IT support, including network management, cybersecurity, firewall setup, and server maintenance to keep your business running smoothly.
Absolutely! We provide phone system installations, hosted VoIP solutions, and scalable line management to ensure seamless business communication.
Yes, we specialize in indoor and outdoor Wi-Fi installations, perfect for large venues, corporate events, and community gatherings.
We provide firewall management, network hardening, and cybersecurity solutions to protect your business from cyber threats, ensuring secure, uninterrupted operations.
590 Sage Avenue
Mescalero, 88340